A Large Company with Local Customer Service
We give our customers the best of both worlds: the depth and resources of a large company and the personal service of a local supplier. Morris Group is comprised of independently operated regional offices. Living and working in the same communities that you call home means that our sales, productivity, engineering, service, and support team members are better able to understand and respond to your needs. Our customers don't have to wait for decisions from a distant corporate office. The most important decision makers at Morris are the people with whom you interact every day.
When you work with your local Morris Group company, you maintain the benefits of working with a familiar local source but also gain access to the knowledge, expertise, and services of the entire Morris Group. We leverage the purchasing power of Morris Group to secure competitive pricing and product availability for our customers. Getting the best deals for our customers is a win-win. You more frequently win access to some of the most advanced manufacturing technology on the market today, and we win the opportunity to begin what we hope will be another enduring customer relationship.
Morris Parts Depot is another example of how we leverage our size for your benefit. To improve turnaround time on spare parts orders, we centralized parts inventory and management operations in Huntsville, Alabama—forming Morris Parts Depot. With most commonly used spare parts for our customers’ CNC machine tools in inventory and a sophisticated inventory management system in place, we supply our regional offices with parts more efficiently, with the end result that our customers’ machines are back online faster.
Centralizing parts inventory management and other business functions like accounting, IT, facilities management, marketing, and human resources at our corporate office in Windsor, Connecticut frees up our regional offices to focus their attention and resources on serving you—our customers.