Okuma Tower Platinum Service Ranking

Morris Group Inc.'s Okuma Tower Achieves Platinum Level Service Ranking from Okuma

Windsor, CT: Morris Group, Inc. (MGI) announced today that its Okuma Tower received a perfect score on Okuma's 2007 Distributor Service Evaluation. “Scoring 100% on this demanding test requires real teamwork” explains Brad Morris, President. "Every department must contribute."

The score represents excellence in five major areas, which include: service testing on mechanical and electrical components, 24/7 service and parts availability, customer satisfaction, parts inventory, and service technician/machine install ratio.

Okuma began the Distributor Evaluation Program in 2005. Since the program began, Okuma has focused on creating a service minded culture throughout it's distribution chain. "Providing superior service is critical to long term customer satisfaction" continues Mr. Morris.

Morris Group, Inc's Okuma Tower is comprised of The Robert E. Morris Company, Morris TriState, Machine Tool Systems, R.O. Deaderick Company and Morris Midwest.