The Customer Always Comes First
Doing what's best for our customers is the best allocator of resources and guide of behavior. If customers are happy, business will follow. We've pursued this approach to business since our company was founded in 1941.
Providing what is needed, when it's needed, and at a competitive price are the fundamentals of today's supply chain and what we strive to do, at every level of our organization. More than 60% of all our employees are dedicated exclusively to parts, service, productivity engineering, and application engineering support.
We provide helpful guidance throughout the capital asset lifecycle, from initial needs analysis, to installation, to turnkey operation, to ongoing optimization of machine tool performance, to disposal of retired equipment.
Whether it's a new machine tool or a new accessory, our recommendations are always guided by doing what's best for the customer. That one guiding principle is the basis of our enduring customer relationships, new business unit development, and continued growth.